The team phone built for car dealerships
Every rep gets a dealership-owned number for AutoTrader, CARFAX, and Cars.com listings. When a rep leaves, you keep the number, the customer history, and reroute to the next rep in 60 seconds. No contracts. No desk phones. Free port-in.
Free port-in
Month-to-month or annual
5-min setup
No desk phones needed
Sales Line · (480) 555-0114
Desert Auto Sales — shared inboxSorry we missed you! We're with a customer — text us back here and we'll respond right away. — Desert Auto
Auto-reply · 2:47 PMHi — is the 2021 Tacoma TRD still available? Can I come by today?
2:49 PM78%
of buyers purchase from the dealer that responds first
21x
more likely to qualify a lead when you respond within 5 minutes
30+ min
average dealership response time to a web lead today
60 sec
to reassign a departing rep's number — history included
Four ways your phones are costing you deals
Every used-car dealer we've talked to loses 2–5 deals a week to one of these. Most don't realize how much.
Reps leave with your customers
When a sales rep quits, the AutoTrader listings, the SMS threads, and the buyer relationships walk out the door on their personal cell. You can't reroute calls. You can't see the history. You start from zero.
Web leads sit for 30+ minutes
A web lead converts 5x more often if you call within one minute. Most dealerships take 30–90. Your CRM pings, nobody sees it, and the buyer is already at the next lot.
Missed calls vanish forever
After-hours, lunch breaks, busy reps — calls go to voicemail nobody checks. No SMS auto-reply. No re-engagement. That's three deals a week silently lost.
Compliance is inconsistent
Recording rules vary by state. TCPA exposure is real. Most dealers run a patchwork of personal cells, RingCentral lines, and a 2014-era IVR — and pray nothing gets audited.
Six things your phone system should already do
CallRail tracks calls. RingCentral replaces phones. Neither solves rep churn or lead-response time. TINE does both — built for auto retail, designed to sit alongside the CRM you already pay for.
Rep-portable numbers
Every rep gets a dealership-owned number. When they leave, you keep the number, the call history, every SMS — and reroute to the next rep in 60 seconds. Their personal cell stays clean.
Speed-to-lead, built in
Web form submission triggers an SMS within 5 seconds and routes the call to the next available rep in 30. Speed-to-lead is the single biggest predictor of close rate in auto retail.
Missed-call SMS recovery
Every missed call auto-fires an SMS with a reschedule link. After-hours, lunch breaks, busy reps — no buyer slips through the cracks. Recovers 2–4 deals per rep per month.
Shared inbox per number
Calls and texts on every number show up in one team feed. Assign threads to a rep, leave internal notes, never lose context when a buyer calls back two weeks later.
VinSolutions & DealerSocket sync (early access)
Contacts and call activity piping into your existing CRM — no re-keying, no two-screen workflow. In active development with design partners. Book a demo to get early access and shape the integration.
Compliance handled for you
Call recording with state-aware consent prompts. A2P 10DLC SMS registration baked into onboarding. TCPA-safe defaults. No more praying.
Live in under a week
No hardware, no installers, no IT project. Three steps and your whole floor is on dealership-owned lines.
01
Port or pick your numbers
Bring your existing numbers (we port them free, no downtime) or grab new local ones instantly. Every number belongs to the dealership — never the rep.
02
Invite reps, assign lines
Each rep gets their own dealership-owned line for listings and follow-ups. Shared lines ring the whole floor. Reassign any number in one click.
03
Set hours, routing, auto-replies
Business hours per day, after-hours behavior, missed-call SMS auto-reply, and lead routing rules — configured once, enforced on every call.
Per-seat, month-to-month
Annual prepay saves 20%. Free port-in for every number. A2P 10DLC SMS registration included on Independent and above.
Solo Dealer
Single-location indie dealers, 1–3 reps
1 dealership-owned number per rep
Shared inbox per number
Auto-attendant / IVR builder
Business hours + after-hours routing
Voicemail transcripts to email
Missed-call SMS auto-reply
Free number porting
Independent
Growing indie dealers, 4–15 reps
Everything in Solo Dealer
Call recording with state-aware consent
Lead-routing rules (web form → call+SMS)
Speed-to-lead alerts (>60s = ping manager)
Basic CRM contacts + internal notes
VinSolutions sync (early access)
A2P 10DLC registration included
Group
Multi-store dealer groups, 16–50 reps
Everything in Independent
Multi-location routing & failover
Supervisor whisper/barge/monitor
DealerSocket sync (early access)
API access for custom workflows
After-hours auto-attendant tree
Priority support + onboarding
Enterprise & multi-state groups
50+ reps, custom CRM integrations, SSO, dedicated CSM, or multi-year terms. We'll quote based on volume.
Talk to salesStop losing deals to your phone system
15-minute demo on your own inventory. We'll route a test web-lead through TINE and show you the speed-to-text live.
Book my demoFree port-in · Month-to-month · Live in under a week
Questions every dealer asks
We port them in for free. The process takes 2–4 weeks (carrier-dependent). During port, your number rings on both the old line and TINE so you don't miss a call. After port, the old line is released and you stop paying for it.
Call recording prompts auto-detect the buyer's state. Two-party consent states (CA, FL, IL, MA, PA, WA + 6 others) get an audible disclosure before the call connects. For outbound, we don't auto-dial — that would create TCPA exposure on cold calls. Click-to-call only, with consent baked into your lead capture forms.
Mandatory in the US since 2023. We handle brand and campaign registration with The Campaign Registry as part of onboarding. Independent and Group plans include the registration fees. Approval takes 1–3 weeks; we'll keep your existing SMS flow on a verified TINE pool until your brand is approved.
You deactivate their TINE seat in one click. The number stays under the dealership. You assign it to the next rep — they get the full call and SMS history, internal notes, and tag. The departing rep's personal cell is unaffected. Customer relationships don't walk out the door.
Yes. iOS and Android apps ship in Q1 2026 with team mode (caller ID shows the dealership number, calls and SMS sync to the shared inbox). Until then, reps use the web app — works on mobile browsers. Desk phones aren't required and we don't sell them.
CallRail tracks calls and SMS for marketing attribution — it doesn't replace your phone system. RingCentral replaces your phone system but doesn't solve rep churn, speed-to-lead, or CRM-native lead routing. TINE does both jobs in one product, priced under either of them, and ships built for auto retail specifically.
No. Month-to-month by default. Annual prepay is a 20% discount and a way to lock in the rate, but never required. Cancel anytime — your numbers can be ported back to any carrier you choose.
Sign up → invite your reps → port your existing numbers (or pick new ones) → set business hours and routing rules. Most dealerships are live in under a week. We do white-glove onboarding for Independent and Group plans for the first 90 days.
See it on your inventory
15 minutes. We'll route a test web-lead through TINE on one of your active listings and show you the speed-to-text in real time.